Frequently Asked Questions

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How do I purchase 1/2 Price Family Package Plans?

  • Current Monthly Wash Plan members WITHOUT an online My Wash Account (if you purchased on site rather than online).
    • Visit your local wash location and speak with a manager to add Family Packages to your Primary Monthly Wash Plan Membership.
  • Current Monthly Wash Plan members WITH an online My Wash Account (if you purchased online rather than onsite).
    • Visit your local wash location and speak with a manager to add Family Packages to your Primary Membership.
    • Follow these instructions to add additional 1/2 price plans to your Primary Membership.
  • Customers WITHOUT a current Wash Plan Membership.
    • Visit your local wash location and speak with a manager to purchase a Primary Monthly Wash Plan Membership at full price and add Family Packages at 1/2 price.

    OR

    • Follow these instructions to purchase online.

Purchase a Primary Full Price Monthly Wash Plan and add 1/2 Price Family Packages online.

How do I cancel my Monthly Wash Plan Membership?

To cancel your Monthly Wash Plan membership, fill out our Contact Us form and provide your name, phone number and license plate number.

Can I cancel my Monthly Wash Plan Membership online?

Yes, however the only way to cancel your Monthly Wash Plan membership, online is to fill out a Contact Us form.

Wash Plan Memberships that were purchased online may be SUSPENDED for a specific timeframe but not cancelled without completing the Contact Us form. To suspend a your account to a future bill date, log into your wash account at here.

How do I used my Monthly Wash Plan Membership?

If you have purchased a Monthly Wash Plan Membership at any Champion Xpress location your vehicle will be identified through our License Plate Recognition system.

When you arrive at a Champion Xpress wash location, simply pull up to the pay station and our License Plate Recognition system will identify your vehicle, what Monthly Wash Plan you have and the gate will automatically open.

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