Frequently Asked Questions

How can I follow up on a claim?2024-06-18T17:53:20+00:00

For the latest updates on your claim, please contact our Customer Care team at claims@champxpress.com. Our team will be able to provide you with the most current information and assist you further.

Why is my wash location closed?2024-06-18T17:49:33+00:00

Our washes may occasionally be closed for maintenance or due to weather conditions. Rest assured, we will get back to washing cars as soon as we are able to.

What are your hours of operation?2024-06-18T17:43:43+00:00

Our hours of operation are as follows: Sunday to Saturday: 7:30 AM – 7:00 PM

Please note we are closed for the following holidays: Christmas, Thanksgiving, and Easter.

Do you offer a military discount?2024-06-18T17:41:30+00:00

We deeply appreciate the service and sacrifices made by our military personnel. However, at this time, we do not offer a military discount. We do have various promotions and special offers available throughout the year. We encourage you to keep an eye on our website and social media for updates on these opportunities.

How do I use my Monthly Wash Plan Membership?2022-09-07T22:19:25+00:00

If you have purchased a Monthly Wash Plan Membership at any Champion Xpress location, your vehicle will be identified through our License Plate Recognition system.

When you arrive at a Champion Xpress wash location, simply pull up to the pay station and our License Plate Recognition system will identify your vehicle, what Monthly Wash Plan you have and the gate will automatically open.

Can I cancel my Monthly Wash Plan Membership online?2024-06-07T16:37:48+00:00
  1. You can submit cancellation request through the Contact Us form.

Additional questions, please contact us at customercare@champxpress.com

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